TERMS & CONDITIONS

Last Updated: August 2026

 

Welcome to Semporna Anggun ("Semporna Anggun", "we", "our", or "us").

These Terms & Conditions govern your use of our website, products, and services. 

By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please discontinue using our website.

1. COMPANY INFORMATION

This website is owned and operated by:

KOLEKSI SEMPORNA ANGGUN (M) SDN BHD
(Incorporated in Malaysia)

Company Registration No.: 202001026343 (1382663-U)

 

Website:
www.sempornaanggun.com


Business Address:
No 20, Jalan 13/91, Taman Shamelin Perkasa, Batu 3½ Off Jalan Cheras,
56100 Cheras, Kuala Lumpur, Malaysia.


Contact Number:
+60 17-661 7181

2. ELIGIBILITY

By placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • All information provided is accurate and complete.
  • You are legally capable of entering into a binding contract.

3. PRODUCTS

We strive to ensure that all product descriptions, measurements, colours and images are as accurate as possible.

However:

  • Colours may vary slightly depending on your screen or device settings.
  • Measurements may vary by approximately 1–3 cm due to manufacturing tolerances.
  • Product availability is subject to stock on hand.

We reserve the right to discontinue or modify any product without prior notice.

4. PRICING

All prices displayed are in Malaysian Ringgit (RM) unless otherwise stated.

Prices may change without prior notice.

In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund if payment has already been received.

5. ORDERS

All orders are subject to acceptance and stock availability.

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. 

We reserve the right to:

  • reject any order;
  • limit quantities purchased;
  • cancel suspicious or fraudulent transactions;
  • refuse service where necessary.

6. PAYMENT

Payments are securely processed through our authorised payment partners.

We do not store your payment card information.

Orders will only be processed after full payment has been successfully received.

7. SHIPPING & DELIVERY

Delivery times provided are estimates only.

Actual delivery may vary due to:

  • courier delays;
  • public holidays;
  • weather conditions;
  • customs clearance (for international orders);
  • events beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or losses caused by incorrect delivery details supplied by the customer.

8. RETURNS & EXCHANGES

Please refer to our Return & Exchange Policy for detailed information.

Unless otherwise stated:

  • Returned items must be unworn, unwashed and in their original condition.
  • Original tags must remain attached.
  • Items damaged through misuse or improper care are not eligible.
  • Sale or clearance items may not be eligible for return unless required by applicable law.

9. PROMOTIONS & DISCOUNT CODES

Promotions are subject to their individual terms.

Unless stated otherwise:

  • only one promotional code may be used per order;
  • promotions cannot be exchanged for cash;
  • promotions cannot be applied retrospectively to completed orders.

We reserve the right to amend or withdraw promotions at any time.

10. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • photographs
  • videos
  • product descriptions
  • graphics
  • logos
  • trademarks
  • website design

belongs to Semporna Anggun or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without our prior written permission.

11. ACCEPTABLE USE

You agree not to:

  • misuse the website;
  • interfere with website security;
  • upload malicious software;
  • attempt unauthorised access;
  • use automated systems to extract website data without permission.

Any misuse may result in suspension of access and legal action where appropriate.

12. PRIVACY

Your privacy is important to us.

Our collection and use of personal information are governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your personal information in accordance with that policy.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by Malaysian law:

Semporna Anggun shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any consumer rights that cannot be excluded under applicable Malaysian law.

14. UNEXPECTED CIRCUMSTANCES

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:

  • natural disasters;
  • floods;
  • fires;
  • pandemics;
  • government actions;
  • labour disputes;
  • transportation disruptions;
  • internet or telecommunications failures.

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

These links are provided for convenience only.

We do not control or endorse those websites and are not responsible for their content, products or services.

16. CHANGES TO THESE TERMS

We may revise these Terms & Conditions from time to time.

Updated versions will be published on this website and take effect immediately upon posting.

Continued use of the website constitutes acceptance of the revised Terms.

17. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

18. CONTACT US

For any questions regarding these Terms & Conditions, please contact us:

Email: 
sempornaanggun@gmail.com

Website:
www.sempornaanggun.com

Business Address:
No 20, Jalan 13/91, Taman Shamelin Perkasa, Batu 3½ Off Jalan Cheras,
56100 Cheras, Kuala Lumpur, Malaysia.

Contact Number:
+60 17-661 7181